Website Terms

Last updated: September 29, 2026

Website information

The information on this website is general and is provided to help customers understand available services. It does not replace an on-site assessment, written quotation, equipment documentation, manufacturer instructions or applicable safety requirements.

Service requests

Submitting a request, making a call or sending an email does not create a confirmed appointment or guarantee an emergency response time. Appointments, availability and the proposed scope must be confirmed by North Point HVAC.

Estimates, pricing and approvals

Pricing, scope, exclusions, warranties, payment terms and scheduling details will be stated in the applicable estimate, work order, agreement or invoice. Additional work should be approved before it proceeds.

Property and equipment information

Customers are responsible for providing accurate access, property and equipment information that may affect scheduling or service. Building rules, permits, utility coordination and third-party approvals may affect the final scope or timing.

Emergency situations

For an immediate fire, gas, electrical or life-safety concern, leave the area when appropriate and contact the relevant emergency authority or utility provider. A website request is not a substitute for emergency assistance.

Website availability

The website may occasionally be unavailable because of maintenance, technical issues or third-party services. You may contact North Point HVAC using the information shown on the website.

Contact

Questions about these website terms may be sent to info@northpointhvac.ca.

Changes

These terms may be updated as the website and business processes change. The latest version will appear on this page.